In today’s digital era, banking has become more convenient than ever. HDFC Bank offers multiple ways for customers to generate or reset their debit and credit card PINs online, eliminating the need to visit a branch or ATM. Whether you’re a new cardholder or need to change your existing PIN, this guide will walk you through the step-by-step process of setting up your HDFC Bank debit or credit card PIN online.
Why Setting Your PIN Online is Beneficial?
Gone are the days when you had to visit an ATM to generate or reset your card PIN. Online PIN setup offers:
Convenience: Set up or change your PIN from anywhere, anytime.
Security: OTP-based authentication ensures a secure process.
Multiple Options: Internet banking, mobile banking, and IVR support.
Methods to Generate or Reset HDFC Debit & Credit Card PIN Online
HDFC Bank provides three primary methods for setting up or changing your PIN online:
1. Using HDFC Net Banking
If you have access to HDFC’s Internet banking, follow these steps to generate or reset your card PIN:
1. Login to HDFC Net Banking using your credentials.
2. Navigate to “Cards” > “Debit Card/Credit Card PIN Generation”.
3. Select your card and click on “Set/Reset PIN”.
4. Enter your card details (card number, expiry date, etc.).
5. You will receive a One-Time Password (OTP) on your registered mobile number.
6. Enter the OTP and set a new 4-digit PIN of your choice.
7. Confirm the new PIN and click “Submit”.
2. Using HDFC Mobile Banking App (HDFC Bank App)
If you prefer using your mobile device, you can generate or reset your PIN via the HDFC Mobile Banking app:
1. Download and open the HDFC Bank Mobile App.
2. Login with your customer ID and password.
3. Go to “Cards” > “Debit Card/Credit Card PIN Generation”.
4. Select the card for which you want to set a PIN.
5. Enter your card details and click on “Generate OTP”.
6. You will receive an OTP on your registered mobile number.
7. Enter the OTP and create a new 4-digit PIN.
8. Confirm and submit the new PIN.
3. Using HDFC IVR Service (Phone Banking)
If you don’t have access to the internet, you can generate your PIN via HDFC’s IVR service:
1. Dial HDFC Customer Care at 1800-266-4332 (toll-free).
2. Select the option for “Card Services” and then choose “Generate PIN”.
3. Enter your 16-digit debit/credit card number followed by your registered mobile number.
4. An OTP will be sent to your mobile.
5. Enter the OTP and set your new 4-digit PIN.
6. Confirm the PIN to complete the process.
Frequently Asked Questions (FAQs)
1. Can I set my HDFC debit/credit card PIN without going to an ATM?
Yes, you can generate or reset your HDFC debit or credit card PIN online via net banking, mobile banking, or IVR.
2. Is it safe to generate a card PIN online?
Yes, HDFC Bank uses OTP-based authentication, ensuring a highly secure process.
3. How long is the OTP valid for PIN generation?
The OTP is typically valid for 30 minutes from the time of generation.
4. Can I change my HDFC debit or credit card PIN anytime?
Yes, you can reset your PIN anytime using the Net Banking, Mobile Banking App, or IVR.
